LecyLoyalty, Made Easy
Loyalty, finally simple.No download. No sign-up.And everything else follows.
Loyalty that runs itself: the customer holds their phone to the NFC tag at the till, a point for them, one more step towards you.
No app, no card, no typing. No integration, nothing for your team to do.
What one tap sets off
- A customer experience that sets you apart
- Customers who come back
- Google reviews that climb
- A shop the AIs recommend
The gesture at the till
How it works
Hold up the phone
The customer holds their phone to the tag at the till. The same gesture they already make to pay.
Open the link
A notification appears, they open it. Nothing to download, nothing to fill in.
That is it
One visit, one point. At the threshold you set, the reward unlocks.
And everything else follows
A point, a review, a recommendation.Then it starts again.
Loyalty, satisfaction, visibility: three building blocks, one gesture. The new customers it brings feed the loop.
Loyalty comes down to one tap
One point per visit, nothing asked: the customer holds their phone to the tag at the till, one second, nothing to download or fill in. At the threshold, the reward.
Learn moreSatisfaction is said in private first
After their point, the customer says how it went, at the moment they are happy. Their feedback reaches you in private, and they can leave a Google review in one tap.
Learn moreBecome the shop AI recommends
Your customers ask ChatGPT, Gemini or Perplexity for a good place nearby. The engines read your Google profile and your reviews: Lecy measures what they answer, and new customers feed the loop.
Learn more
Success stories
“Lecy was effortless to set up, and every module delivers. Our customers think it’s great, and our Google rating goes up every month.”
Why loyalty
Make every visit a beginning, not an end
Retaining 5% more customers increases profits by 25 to 95% depending on the sector. On one condition: that your customers actually join the programme.
Reichheld and Sasser, Harvard Business Review, 1990
With, without
Loyalty works online, and far less in shops
The problem is not the reward, it is identification: in a shop the customer is anonymous, and classic solutions make them do the work.
With Lecy
One second, nothing asked
- No app
- No card
- No typing
- No integration
- Anonymous customer
Without Lecy
The customer does the work
- An app to download
- A number to type on a tablet
- A card to find or stamp
- Till integration
Nothing to do
Finally simple. For you and for your customers.
Nothing to do to deploy, nothing for your team, nothing for your customers. Behind that simplicity: NFC proof of presence.
Two minutes to set up
- Threshold, reward and point expiry in your hands.
- The tag placed at the till, already linked to your shop.
- No tasks for your team: loyalty runs on its own, no integration, no training.
One second to earn a point
- The gesture they already make to pay: hold up, open, done.
- Zero typing, zero app, zero card, zero wallet.
- Anonymous by default: a phone number only if they want one.
Built for shops people come back to
Coffee shops, bakeries, restaurants, gyms, hairdressers, wine shops: wherever visits are frequent and the basket is steady. People come back for the pleasure of it: one more chore at the till has no place there.
Beauty salons
Pubs and breweries
Bookshops
Butchers
Cheesemongers
Chocolatiers
Florists
Hair salons
Fashion boutiques
Restaurants
Wine shops
Sports clubs
Four modules, one gesture
The customer stays anonymous, the shop becomes visible.
Loyalty
One point per visitThe customer holds their phone to the tag at the till: one point, the proof they were there. At the threshold you set, the reward unlocks.
Learn moreSatisfaction
Feedback in private, Google reviews at the right momentAfter their point, the customer says how it went, in private. And they can leave a Google review in one tap, right after being served.
Learn moreCommunication
Your news, without spamYour news and offers on the page the customer opens at every visit; by text and email if they left you their number, never without their consent.
Learn moreAI visibility · AEO
Recommended by the AIsYour customers ask ChatGPT, Gemini or Perplexity where to go. Lecy shows you what they answer, and what to do so the answer is you.
Learn more