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Loyalty programme for retail and stores, without an app

Your loyalty programme reaches the customers who join it. Lecy reaches the others: those who refuse the app, the card or the email at the till.

  • 0 app
  • 0 card
  • 0 typing
  • 0 staff action
  • 0 integration
  • No commitment
Smiling customer giving a thumbs up after her visit to the store

In short

Lecy is a loyalty programme for retail and stores that works with a dynamic NFC tag placed at the till: the customer holds up their phone while paying and the visit is counted, with no app, no card, no typing and no integration with the till.

  • 0 actionfrom the team at each visit to the till
  • No integrationwith the till or the payment terminal
  • 130 shopsdeployed by one chain without training a single team
  • On quotefor networks, a price per store per month, decreasing with volume

What you get

What Lecy brings to your storesLoyalty, customer listening, Google reviews and AI visibility: one tag on the counter.

The simplest loyalty

The customers your app does not reach

One tap at the till, no sign-up form: the complement to your existing programme.

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Customer listening

Every store heard, privately

After their point, the customer says how it went; feedback flows store by store.

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Google reviews

Google reviews tied to real visits

Right after the visit, the customer can leave a Google review in one tap: asked at the right moment, with no sign begging for it.

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AI visibility (AEO)

Your brand in AI answers

Lecy shows, city by city, what ChatGPT, Gemini, Perplexity and Claude answer, and prepares what it takes to be in it.

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Your trade

Built for your stores

In-store enrolment, the weak link

In retail, loyalty is often designed from digital: an app, a customer account, a card tied to an email.

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In store, the customer has to be convinced to sign up while paying, with a queue waiting. Many refuse, and the customer base is built mostly online.

Building and enriching the customer base in store remains the weak point of most programmes: the store’s loyal customer stays anonymous.

One gesture at the till, no sign-up form

The Lecy dynamic NFC tag sits next to the payment terminal.

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The customer holds their phone to it, the gesture they have just made to pay, and the visit is counted. At every tap the chip produces a unique, encrypted, single-use token: the visit is proven, with no action from the team.

The customer stays anonymous by default. They only leave a number if they want your offers, with consent that is never pre-ticked, and the promo code received by text also works on your online shop.

A complement to your programme, not a replacement

Lecy replaces neither your app nor your card: it covers the customers they do not reach.

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Those who already belong carry on; the others finally have a way to be recognised, without installing anything.

For a store network

Each store receives a tag already linked to its address and places it at the till.

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The programme and the design are set once for the brand; head office follows visits, active customers, rewards and feelings store by store, on measured visits rather than declared ones.

A 130-shop chain deployed this way without training a single team. The Franchises and networks page details the head office cockpit.

Straight talk

What we tell you anyway

Lecy rewards the visit, not the amount. If your basket varies hugely from one visit to the next, or if your customers only come once a year, a visit-based programme will have less effect. For an exceptional purchase, the team can add points to the last customer with one touch on the screen, and the addition is logged.

Pricing

What Lecy costs for your storesNo commitment. The dynamic NFC tag is included.

  • Loyalty

    €35excl. VAT/month

    The tag, the points, the rewards.

  • Complete

    €55excl. VAT/month

    Loyalty, feedback, Google reviews, news.

  • AI Visibility

    +€44excl. VAT/month, on top of Complete

    Launch price, guaranteed

    What the AIs say about you, and what to do.

  • Networks and franchises

    On quoteper site and per month, decreasing with the number of outlets

    Complete at every shop, network cockpit included.

  • No commitment
  • Cancel anytime
  • Yearly: two months free

Frequently asked questions

Does Lecy add to our existing loyalty programme?

Yes. Lecy replaces neither your app nor your card: it covers the customers who do not join them, without making them install or fill in anything.

What does a brand learn about its in-store customers?

Visits measured store by store, even for customers who stay anonymous: how many come back, how often, which rewards are served. And an audience of customers who chose to receive your offers by text.

Do we need to connect Lecy to our till system or CRM?

No. Lecy works without integration with the till, the payment terminal or the CRM: that is what makes it possible to install in stores running different software.

How long does it take to equip a store network?

As long as it takes to ship the tags. Each store receives a tag already linked to its address and places it at the till; the programme and design are set once for the brand.

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One tap, one point

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Dynamic NFC tag delivered within 3 days. No commitment, cancel at any time.