Google reviews. 5 articles on this topic.
Lecy articles on “Google reviews”: NFC-tag loyalty for local shops and networks, with the facts to back it up.
The whole blog05Google reviews
Articles
Google reviews asked at the right moment, without a sign that begs
Lecy does not beg for reviews. The customer can leave a Google review in one tap, on the page they have just opened after their point, right after being served. And they can say how it went: that feedback reaches the shopkeeper in private, in the back office, to help them improve.
6 min read
The Google logic: why your Business Profile decides your footfall
Before pushing your door, your future customers push Google's. Number of reviews, rating, how recent they are: here is how the local algorithm ranks shops, and why loyalty is the best review engine there is.
7 min read
A review asked at the right moment, not begged for
The "leave us a review" sign asks a favour; it hardly converts any more. Lecy moves the review request to the one moment when the customer is inclined to say thank you: right after being served, on the page already in front of them.
5 min read
Customer feedback, in private: the loop that helps you improve
Most customers who had a bad experience never say so; they simply do not come back. How Lecy gives them a private channel right after their point, and what a shop or a network can do with what comes back.
5 min read
Local SEO: the shopkeeper's guide to moving your Google profile up
Your Google Business Profile is your first shop window, often visited more than your website. The concrete levers that move it up, and the central place recent reviews hold in it.
6 min read